COMPLETE CARE. REDEFINING CARE.

 

A leading provider of subacute and long-term care, Complete Care is proud to serve countless seniors and their families. Resident care and satisfaction are our top priorities. We strive to set new standards in quality, service and innovation.

 

QUALITY MEASURES AT OUR FACILITIES.

We are driven to constantly improve our ratings, working with strategic and clinically sophisticated action plans.

THE COMPLETE CARE DELIVERY PLATFORM: TRANSFORMATION TO VALUE-BASED CARE.

Complete Care Specializes in

  • Shortened Length of Stays
  • Ease of Admission
  • Integrated Care Teams
  • Outcome Data
  • Direct Admit Programs
  • Acute and Managed Care Partnerships
  • Reducing Hospital Readmissions

At Complete Care, we appreciate and rely upon our hard-working and dedicated staff. Our hands-on management style allows our experienced leadership team to better understand and prioritize the needs of our residents, while effectively communicating with their family members and caretakers.

Our goal is to make a difference in the lives of our patients by providing high-quality services and compassionate care.

At Complete Care, we pride ourselves on our hands-on approach. Our company leadership is involved in day-to-day operations, which makes all the difference.

The way we care for our staff and employees is unparalleled and felt universally.

Sam Stein

President & CEO

Sam is the founder of Complete Care Management LLC (“Complete Care”) and serves as its President and CEO.  He is a seasoned healthcare industry executive with extensive experience in the field as an owner-operator, licensed nursing home administrator, and business consultant. Sam started his career as a nursing home administrator, and previously served as the COO of a medical billing company for skilled nursing facilities, thus developing a strong understanding of the financial, legal and regulatory aspects of running a nursing home.

Under Sam’s leadership, Complete Care continues to dramatically improve underperforming operations it acquires through hands-on management and significant investment in staff, technology, and facilities. Sam works closely with area health systems and acute care providers to ensure continuity of patient-focused services. His deep knowledge of the industry and passion for his work are the recipes for his success.

Sam is an active member of the Health Care Association of each state in which he operates.

Sam Stein

Robert Hoch

COO

Robert boasts a distinguished career in healthcare. His operational skills were noted in his management of over 60 Genesis HealthCare facilities. He successfully implemented company-wide initiatives and developed key accounts & strategic business processes. Significantly, Robert was the point man in the rollout and ongoing oversight of Bundle Payment for Care Improvement Model-3 in 32 Genesis HealthCare locations.  Above all, his unique interface with our clients is the perfect complement to the Complete Care approach.

Robert Hoch

Dani Sternbuch

Executive Vice President & CFO

Dani Sternbuch

Annette Catino

Director of Acquisitions & Business Integration

Having served on former New Jersey Governor Christie’s transition committee on healthcare and later appointed to chair the Audit Committee on University Hospital’s Board of Directors, Annette Catino was named  Ernst & Young’s Entrepreneur of the Year in New Jersey. She is capping over 40 years of business experience in leadership in the healthcare and insurance industries as Complete Care’s Director of Acquisitions & Business Integration.

Annette Catino

Raffi Klugman

Executive Vice President & General Counsel

Raffi is an Executive Vice President and the General Counsel of Complete Care Management LLC. He manages Complete Care’s legal operations, which includes oversight of investments and dispositions, licensure, risk management, compliance, and general corporate matters.

Prior to joining Complete Care, Raffi was a corporate lawyer associated with Paul, Weiss, Rifkind, Wharton & Garrison LLP. As a member of the mergers and acquisitions practice group at Paul, Weiss, he worked on acquisitions, divestitures, joint ventures, private equity investments, restructuring and other corporate transactions in a wide variety of businesses, including the healthcare, insurance, real estate management, financial services, steel, and media industries.

Raffi Klugman

Christine Emrick

Vice President of Business Development

Christine, our Vice President of Business Development, has been integral to Complete Care’s dynamic growth and market share.  Responsible for revenue and census growth for 50 facilities across 5 states, she is noted as an expert relationship builder, negotiator and sales strategist. Christine’s breadth of experience complements a singular approach that has strategically enabled Complete Care’s growth and effective management.

Christine Emrick

Efraim Siegfried

Partner & Senior Vice President – South Jersey

Efraim’s hands-on leadership style, coupled with his signature attention to detail, has become legendary in his management of multiple locations throughout South Jersey. The communities he enters quickly adapt to the Complete Care mindset where staff and residents indeed become family.

Efraim Siegfried

Joseph Weingarten

Partner & Senior Vice President – Central NJ

In his role at Complete Care, Joseph successfully turned around underperforming facilities in North Carolina and New Jersey within just a few short months.  Upon entering a newly acquired facility, Joseph is noted for becoming involved in all aspects of operations from negotiating with vendors, overseeing accounts payable and receivable, and budget management.

Joseph Weingarten

Hershel Schwartz

Partner & Senior Vice President – North NJ, PA

After a decade as an administrator in multiple facilities that modeled the typical corporate management style prevalent in the industry, Hershel joined Complete Care in 2017—seizing the opportunity to prioritize our staff’s mental, emotional and physical wellbeing.  He has further channeled that commitment towards improving the life-quality of patients and families.

Hershel Schwartz

Nate Silverberg

Partner & Senior Vice President

Nate’s “Be There” approach has him traveling to each of the facilities he manages to personally assist in leading the day-to-day operations. He prioritizes connecting with patients and staff with transparency and effective communications; assuring that everyone—patients and staff alike—feel like they are part of the Complete Care family.

Nate Silverberg

Joe Helman

Partner & Senior Vice President – Midwest & Mid-Atlantic Region

Joe has spent all of his professional life in the skilled nursing facility industry, working in multiple facilities across NJ. He eventually became a partner at Complete Care Management. Joe’s extensive experience in the nursing home industry gave him an understanding of what needed to be done differently. His initiation of fundamental changes at Complete Care has resulted in significant growth and success. He invests in the staff’s personal wellbeing and professional growth, with a focus on establishing relationships and mutual respect between patients, staff, and senior leadership.

Joe Helman

David Herbst

Director of Payroll

David oversees the payroll, policies and health insurance programs for the employees at each of our facilities. He created and rolled out a full payroll program, including the integration of timekeeping and attendance systems and our 401K program. He is also actively involved in the development of HR policies and employee handbooks.

David Herbst

Ari Genuth

CPO

As CPO, Ari oversees the purchasing, planning and procurement for all our facilities, obtaining state-of-the-art medical equipment to support the initiatives of Complete Care Management. He was recognized by the Department of Public Welfare and Aging Office of Long-Term Care in PA for implementing a quality of life program for patients with TBI or who are Ventilator Dependent. He is well-positioned to create innovative programs and solutions that ultimately enhance the care we provide for our patients.

Ari Genuth